Vibe Credit Union Oxford Hours: A New Opportunity in Customer Service

Are you looking for a new challenge that combines excellent customer service skills with the opportunity to grow professionally? Look no further than Vibe Credit Union's Full-Time Call Center Representative position at our Home Office in Auburn Hills, MI. As a key member of our team, you will play a crucial role in providing exceptional service to our members while promoting the sale of our products and services.

In this dynamic and fast-paced environment, you will be responsible for processing a variety of member transactions, including check orders, balance information, and fee disputes. You will also provide members with essential information necessary to make informed decisions regarding their financial transactions. Additionally, you will promote the sale of Credit Union products and services, answer member questions concerning their accounts and Credit Union services, and interact with members via phone, email, chat, and other media as appropriate.

As a Call Center Representative at Vibe Credit Union, you will have the opportunity to work in a supportive, inclusive, and diverse work environment where you can be yourself. Our team is committed to providing excellent customer service and we are excited to add motivated candidates like you to our growing team.

* Process member transactions, including check orders, balance information, and fee disputes

* Provide members with essential information necessary to make informed decisions regarding their financial transactions

* Promote the sale of Credit Union products and services

* Answer member questions concerning their accounts and Credit Union services

* Interact with members via phone, email, chat, and other media as appropriate

* Maintain/monitor phones, chat, email, and social media

* Proactively seek out new process improvements for the department

Requirements:

* Ability to operate calculator, word processor, and related computer applications

* Up to two years of customer service experience, sales or retail sales experience preferred

* High school diploma or equivalent required

Benefits:

* Opportunity to earn incentive pay

* Hybrid schedule available after training is complete

* Supportive, inclusive, and diverse work environment

* Chance to grow professionally in a dynamic and fast-paced industry

If you are looking for a new challenge that combines excellent customer service skills with the opportunity to grow professionally, we encourage you to apply for our Full-Time Call Center Representative position. Join our team at Vibe Credit Union and start building your career today!

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